Terms & Conditions

 

Last Updated: 8 November 2026

 

Welcome to Technohouse IT. These Terms & Conditions govern your access to and use of our website, products, services, and digital solutions.

By visiting our website, submitting an enquiry, requesting a quotation, purchasing a service, or engaging us for any project, you agree to be bound by these Terms & Conditions.

Please read these terms carefully before using our website or purchasing our services. If you do not agree with any part of these terms, please discontinue using our website and services.

 

1. About Technohouse IT

 

Technohouse IT is a website design and development service provider based in Hyderabad, Telangana, India.

We provide digital services and solutions, including but not limited to:

• Landing Page Design.
• Dynamic Website Development.
• Custom Website Design and Development.
• E-commerce Website Development.
• Multi-Vendor Marketplace Development.
• Learning Management System (LMS) Development.
• Website Redesign and Maintenance.
• Custom Web Applications.
• Related digital and technical services.

 

Business Contact Information:

 

• Business Name: Techno house IT
• Location: Hyderabad, Telangana, India
• Phone: +91 4035966383
• Mobile / WhatsApp: +91 733 737 4622
• Email: info@technohouse.in
• Website: https://technohouse.in

 

Throughout these Terms & Conditions, the terms “Techno house IT”, “we”, “us”, and “our” refer to Techno house IT. The terms “you”, “your”, “client”, and “customer” refer to any individual or business using our website or purchasing our services.

 

2. Acceptance of Terms

 

By accessing our website or engaging our services, you confirm that:

• You are legally capable of entering into a binding agreement.
• You have read and understood these Terms & Conditions.
• You agree to comply with all applicable laws and regulations.
• The information you provide to us is accurate and complete.
• You have the authority to enter into an agreement if you are acting on behalf of a business or organisation.

If you are purchasing services on behalf of a company, you confirm that you have the necessary authority to represent that organisation.

 

3. Website and Service Information

 

We make reasonable efforts to ensure that the information published on our website is accurate, current, and complete.

 

However, service descriptions, package details, illustrations, examples, promotional content, estimated timelines, and displayed prices may be updated or changed from time to time.

Unless expressly confirmed in a written quotation or project agreement:

• Website package descriptions are general representations of our services.
• Features and functionalities may vary depending on project requirements.
• Demonstrations and portfolio examples are provided for illustrative purposes.
• Displayed prices may not include additional services or third-party costs.
• Any estimated delivery dates are indicative and may change.

The specific scope, features, deliverables, pricing, and timelines applicable to your project will be confirmed before work begins.

 

4. Service Packages and Scope of Work

 

We offer different website design and development packages to meet different business requirements.

These may include:

 

4.1 Landing Page Design

 

A landing page project may include:

• Custom landing page design.
• Responsive layouts.
• Contact or enquiry forms.
• Basic on-page SEO configuration.
• Social media integration.
• WhatsApp contact integration.
• Basic performance optimisation.

 

4.2 Dynamic Website

 

A dynamic website project may include:

• Multi-page website development.
• Dynamic content management functionality.
• Responsive design.
• Contact forms.
• Administrative dashboard, where included.
• Basic SEO configuration.
• Relevant third-party integrations.

 

4.3 Custom Web Design

 

Custom website projects may include:

• Custom-designed website layouts.
• Tailored website functionality.
• Responsive development.
• Custom features and integrations.
• User interface and user experience improvements.
• Additional functionality based on the agreed project scope.

 

4.4 E-commerce Store

 

E-commerce development may include:

• Online product catalogues.
• Shopping cart functionality.
• Checkout functionality.
• Payment gateway integration.
• Product and order management.
• Customer account functionality.
• Basic store administration.

 

4.5 Multi-Vendor Marketplace

 

Marketplace development may include:

• Vendor registration and management.
• Vendor dashboards.
• Product listings.
• Marketplace administration.
• Order management.
• Commission functionality, where included.
• Payment and vendor-related integrations.

 

4.6 Learning Management System

 

LMS development may include:

• Student registration and login.
• Course management.
• Instructor or administrator dashboards.
• Learning content management.
• Course enrolment functionality.
• Student progress tracking.
• Assessment or quiz functionality, where included.

The above lists are indicative and do not automatically guarantee that every feature is included in every package.

Only the features expressly agreed upon in your quotation, invoice, proposal, or written project specification will form part of your purchased service.

Additional features, integrations, custom functionality, and changes outside the agreed scope may require additional charges.

 

5. Quotations and Pricing

 

We provide quotations based on the information and requirements supplied by the client.

All quotations are subject to the following conditions:

• Quotations are valid for the period specified in the quotation.
• Prices may change if project requirements change.
• Additional functionality may involve additional development charges.
• Third-party services and subscriptions may incur separate costs.
• Applicable taxes will be charged where required by law.
• Work will generally begin after the quotation has been accepted and the required initial payment has been received.

A quotation does not constitute a confirmed project booking until accepted by both parties and any required advance payment has been received.

 

6. Payments and Payment Terms

 

Clients agree to make payments according to the payment schedule communicated in the approved quotation, invoice, or project agreement.

Our payment terms may include:

• An advance payment before project commencement.
• Milestone-based payments during development.
• A final payment before website launch or final handover.

The exact payment structure will be communicated and agreed upon before the project begins.

 

6.1 Advance Payments

 

An advance payment may be required to confirm a project booking and allocate development resources.

Work may not commence until the required advance payment has been successfully received.

 

6.2 Outstanding Payments

 

We reserve the right to:

• Pause development work if payments are overdue.
• Withhold final deliverables until outstanding balances are cleared.
• Delay website deployment or launch.
• Suspend access to services where contractually permitted.
• Recover overdue amounts through lawful means.

Any resulting delays caused by outstanding payments will not be considered delays attributable to Technohouse IT.

 

6.3 Payment Confirmation

 

Clients should retain payment receipts, transaction references, and invoices for their records.

Please contact us if a payment has been deducted from your account but has not been confirmed by us.

 

7. Project Timelines and Delivery

 

Project timelines depend on the size, complexity, functionality, and requirements of the project.

We will communicate an estimated delivery schedule before development begins.

Delivery timelines may be affected by:

• Delayed submission of content or materials.
• Delayed client feedback or approvals.
• Changes in project requirements.
• Additional features or functionality.
• Third-party service interruptions.
• Hosting or server-related issues.
• Payment delays.
• Unexpected technical difficulties.
• Circumstances beyond our reasonable control.

We will make reasonable efforts to complete projects within the agreed timeframe.

However, estimated delivery dates are not guaranteed unless expressly agreed in writing as binding deadlines.

 

8. Client Responsibilities

 

Successful website development requires cooperation between Technohouse IT and the client.

You agree to:

• Provide accurate project information.
• Supply all required text, images, videos, logos, and other content.
• Provide necessary access credentials and permissions securely.
• Ensure that all submitted materials are legally authorised for use.
• Review designs and development work within a reasonable timeframe.
• Provide clear feedback and approvals.
• Make payments according to the agreed schedule.
• Respond to project-related communications.
• Maintain appropriate backups of your own important business information.

You are responsible for ensuring that any content, documents, images, products, services, or materials you provide do not infringe the rights of third parties or violate applicable laws.

Delays caused by incomplete materials, missing information, or delayed approvals may extend the project delivery timeline.

 

9. Design Approval and Revisions

 

Our design and development process may involve demonstrations, previews, and review stages.

Clients may request revisions in accordance with the revision allowance specified in their quotation or project agreement.

The following conditions apply:

• Revision limits will be communicated before the project begins.
• Revisions should relate to the originally agreed scope.
• Major changes to the design direction may be treated as additional work.
• New features and functionality are not automatically included as revisions.
• Additional revisions beyond the agreed allowance may incur extra charges.
• Client approval of a design or development milestone may be treated as acceptance of that stage.

We reserve the right to provide a separate quotation for requests that substantially change the original project scope.

 

10. Changes to Project Requirements

 

Any request that changes the originally agreed scope, design, features, or functionality may be treated as a project variation.

Examples include:

• Adding new website pages.
• Adding additional functionalities.
• Changing the approved design direction.
• Adding new payment integrations.
• Adding third-party systems.
• Changing the original technology or platform.
• Introducing complex custom features.

Additional work will be discussed with the client before implementation.

We may provide an updated quotation, revised timeline, or separate invoice for such changes.

 

11. Website Content and Intellectual Property

 

Clients are responsible for ensuring that all content supplied to us is legally authorised for use.

This includes:

• Text and written materials.
• Images and photographs.
• Videos and graphics.
• Logos and brand assets.
• Product descriptions.
• Documents and downloadable resources.
• Fonts, illustrations, and other media.

You confirm that you own or have obtained the necessary permissions, licences, and rights to use any materials supplied to us.

Technohouse IT will not be responsible for copyright or intellectual property violations arising from materials provided by the client.

 

11.1 Ownership of Final Deliverables

 

Upon receipt of full payment, ownership of the specifically agreed custom deliverables will be transferred or licensed to the client as specified in the project agreement.

Such deliverables may include approved custom website designs, original project-specific graphics, and custom-developed materials created specifically for the client.

 

11.2 Pre-Existing Materials and Tools

 

Techno house IT retains ownership of its pre-existing tools, reusable code, development frameworks, templates, libraries, methodologies, know-how, and other materials developed independently of the client’s project.

Third-party software, plugins, themes, fonts, libraries, and other licensed resources remain subject to their respective licence terms.

Nothing in these Terms & Conditions transfers ownership of third-party intellectual property to the client.

 

11.3 Portfolio and Promotional Rights

 

Unless otherwise agreed in writing, we may identify completed projects in our portfolio and promotional materials.

This may include displaying publicly accessible website designs, screenshots, and general project descriptions.

We will not intentionally disclose confidential client information or non-public business materials without appropriate authorisation.

Clients who require their projects to remain confidential or excluded from our portfolio must communicate this requirement before project commencement and obtain written agreement.

 

12. Domain Name and Hosting

 

Domain registration and website hosting may be included or offered separately depending on the selected package.

Where these services are included:

• Domain registration will be subject to the registrar’s terms.
• Hosting will be subject to the hosting provider’s terms.
• Domain renewal charges may apply.
• Hosting renewal charges may apply.
• Storage and bandwidth limitations may apply.
• Third-party hosting interruptions may affect website availability.

Where a domain is registered on behalf of a client, the registration and ownership arrangements will be communicated during the project.

Clients are responsible for applicable domain and hosting renewal charges unless otherwise agreed in writing.

We are not responsible for domain suspension, expiry, or service interruption caused by non-payment of third-party renewal fees.

 

13. Third-Party Services and Integrations

 

Our projects may use third-party services and technologies, including:

• Payment gateways.
• Email services.
• WhatsApp integrations.
• Analytics platforms.
• Hosting providers.
• Content management systems.
• Plugins and extensions.
• External APIs.
• Social media platforms.
• Shipping and delivery services.

These services are controlled by their respective providers.

Technohouse IT is not responsible for:

• Changes to third-party pricing or policies.
• Third-party service outages.
• API changes or discontinued services.
• Third-party security incidents.
• Account suspensions by external providers.
• Third-party software licensing restrictions.
• Service interruptions beyond our reasonable control.

Additional integration, subscription, or licensing charges may apply.

 

14. Website Maintenance and Technical Support

 

Website maintenance, updates, monitoring, and ongoing technical support may be offered separately or included in selected packages.

Unless expressly included in your agreement, ongoing maintenance and support are not automatically part of a website development project.

Maintenance services may include:

• Software and plugin updates.
• Bug fixes.
• Security updates.
• Website backups.
• Minor content changes.
• Performance checks.
• Technical troubleshooting.

The availability, frequency, and scope of maintenance will be defined in the applicable service agreement.

We are not responsible for technical issues caused by unauthorised modifications, third-party updates, client-side changes, or external services outside our control, except where otherwise agreed.

 

15. Website Security and Backups

 

We take reasonable steps to implement appropriate security measures during website development.

However, no website or internet-based system can be guaranteed to be completely secure.

Clients are responsible for:

• Maintaining secure administrator credentials.
• Using strong passwords.
• Restricting unnecessary account access.
• Avoiding unauthorised software installations.
• Maintaining appropriate backups where required.
• Securing their own business systems and devices.

Unless expressly included in a maintenance or backup agreement, ongoing backup management is not guaranteed.

We will not be liable for data loss arising from circumstances outside our reasonable control, subject to applicable law.

 

16. Cancellation and Termination

 

Either party may request cancellation of a project in accordance with the applicable project agreement and applicable law.

 

16.1 Cancellation by the Client

 

If a client wishes to cancel a project after development has commenced, the client must notify us in writing.

Upon cancellation:

• Charges for work already completed may remain payable.
• Approved milestones may remain payable.
• Non-refundable third-party costs already incurred may be payable.
• Work not yet performed will be assessed according to the agreed payment and cancellation terms.
• Any refund due will be calculated in accordance with the applicable agreement and law.

Advance payments are not automatically refundable or automatically forfeited. Their treatment will depend on the work performed, expenses incurred, agreed cancellation conditions, and applicable consumer protection laws.

 

16.2 Cancellation by Technohouse IT

 

We may suspend or terminate a project where:

• The client repeatedly fails to make agreed payments.
• The client provides unlawful or infringing materials.
• The client engages in abusive, fraudulent, or unlawful conduct.
• The client materially breaches the project agreement.
• Continuing the project would violate applicable law.

Where reasonably possible, we will provide written notice and an opportunity to resolve the issue before termination.

 

16.3 Effect of Termination

 

Upon termination:

• Outstanding amounts for completed work may become payable.
• Access to project resources may be restricted where legally and contractually permitted.
• Delivery of completed materials will be handled according to payment status and the applicable agreement.
• Each party remains responsible for obligations that arose before termination.

 

17. Refund Policy

 

Refund eligibility depends on the nature of the service, work completed, payment arrangements, and applicable law.

Because website design and development involve time, resources, planning, and custom work, refunds will be assessed on a case-by-case basis.

The following principles apply:

• Work already completed may be charged.
• Third-party costs already incurred may be non-refundable.
• Unused service amounts may be refundable where required by the applicable agreement or law.
• Duplicate or erroneous payments will be reviewed and corrected where appropriate.
• Refund requests must be submitted in writing to info@technohouseit.com.

Any approved refund will be processed within a reasonable period, subject to the payment provider and banking system.

Nothing in this section limits any mandatory refund, cancellation, or consumer rights available under applicable law.

 

18. Acceptable Use

 

You agree not to use our website, services, or developed systems for unlawful or harmful activities.

Prohibited activities include:

• Fraudulent or deceptive conduct.
• Distribution of malware or malicious software.
• Unauthorised access to computer systems.
• Copyright or trademark infringement.
• Distribution of illegal or prohibited content.
• Phishing or identity theft.
• Activities violating applicable data protection laws.
• Any activity that may damage our website, systems, reputation, or services.

We reserve the right to refuse, suspend, or terminate services where there is a reasonable basis to believe that our services are being used unlawfully or in violation of these terms.

 

19. Confidentiality

 

Both parties may receive confidential information during a project.

Confidential information may include:

• Business plans.
• Customer information.
• Login credentials.
• Financial information.
• Technical documentation.
• Proprietary business processes.
• Non-public project information.

Each party agrees to take reasonable steps to protect confidential information and not disclose it to unauthorised third parties.

Confidentiality obligations do not apply to information that:

• Is publicly available through no breach of confidentiality.
• Was lawfully known before disclosure.
• Is independently developed without using confidential information.
• Must be disclosed under applicable law or a lawful order.

Where disclosure is legally required, the disclosing party will provide notice where legally permitted.

 

20. Privacy and Personal Data

 

Your use of our website and services is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, process, and protect personal information.

By using our website or submitting information through our forms, you acknowledge that you have had the opportunity to review our Privacy Policy.

Clients who provide personal information belonging to their customers or users as part of a website development project are responsible for ensuring they have the necessary legal authority to provide that information and for meeting their own applicable privacy obligations.

Where necessary, separate data processing or confidentiality agreements may be required.

 

21. Website Availability and Performance

 

We make reasonable efforts to develop functional, responsive, and reliable websites.

However, website availability and performance may depend on:

• Hosting infrastructure.
• Internet connectivity.
• Third-party services.
• Browser compatibility.
• Device specifications.
• External APIs.
• Software updates.
• Server resources.

We do not guarantee uninterrupted website availability, error-free operation, specific search engine rankings, or specific business outcomes unless expressly agreed in writing.

Performance, speed, and search engine optimisation results may vary depending on external factors and the client’s hosting environment.

 

22. Search Engine Optimisation and Marketing Results

 

Where SEO or digital marketing-related services are provided, we may implement agreed optimisation practices.

However, we do not guarantee:

• First-page Google rankings.
• Specific keyword positions.
• A guaranteed number of website visitors.
• A guaranteed number of enquiries or sales.
• Specific advertising or conversion results.

Search engine algorithms, competition, market conditions, and third-party platforms are outside our direct control.

Any performance estimates or projections are indicative unless expressly agreed otherwise.

 

23. Limitation of Liability

 

To the maximum extent permitted by applicable law, Technohouse IT will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of our website or services.

This may include:

• Loss of profits.
• Loss of business opportunities.
• Loss of anticipated revenue.
• Loss of customers.
• Loss of goodwill.
• Business interruption.
• Third-party service failures.
• Unauthorised access caused by circumstances outside our reasonable control.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including liability arising from fraud, wilful misconduct, or other non-excludable obligations.

Where legally permissible, our total liability arising from a particular project will not exceed the amount paid or payable to us for the specific service giving rise to the claim during the relevant project.

 

24. Indemnification

 

To the extent permitted by applicable law, you agree to indemnify and hold Technohouse IT harmless against third-party claims, losses, liabilities, and reasonable expenses arising from:

• Content or materials supplied by you that infringe third-party rights.
• Your unlawful use of our services.
• Your breach of these Terms & Conditions.
• Your violation of applicable laws.
• Your misuse of developed websites or applications.

This provision does not apply to the extent a claim results from our own breach, negligence, or other conduct for which liability cannot lawfully be excluded.

 

25. Force Majeure

 

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include:

• Natural disasters.
• Floods and severe weather.
• Government restrictions.
• Internet or telecommunications failures.
• Power outages.
• Cyber incidents affecting external infrastructure.
• Hosting provider failures.
• War, civil unrest, or other emergencies.
• Labour disruptions.
• Other unforeseen events beyond our reasonable control.

We will make reasonable efforts to minimise the effects of such events and resume services as soon as reasonably possible.

 

26. Modifications to These Terms

 

We reserve the right to update, modify, or replace these Terms & Conditions from time to time.

Updated terms will be published on this page with a revised “Last Updated” date.

Your continued use of our website after changes are published indicates acceptance of the updated terms to the extent permitted by applicable law.

Changes to existing project agreements will not automatically override previously agreed contractual terms unless both parties agree or applicable law requires otherwise.

 

27. Severability

 

If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

The invalid or unenforceable provision will be interpreted or modified to the minimum extent necessary to make it enforceable, where legally permissible.

 

28. No Waiver

 

Failure or delay by Technohouse IT in exercising any right under these Terms & Conditions will not constitute a waiver of that right.

Any waiver must be communicated in writing and will apply only to the specific circumstances for which it is granted.

 

29. Entire Agreement

 

These Terms & Conditions, together with any approved quotation, invoice, proposal, service agreement, and applicable policies, constitute the agreement governing your use of our services.

Where a specific project agreement conflicts with these general Terms & Conditions, the specific written project agreement will take precedence for that project to the extent of the conflict.

 

30. Governing Law and Jurisdiction

 

These Terms & Conditions are governed by the laws of India.

Any disputes arising out of or relating to our website, services, or these Terms & Conditions will be subject to the jurisdiction of the competent courts in Hyderabad, Telangana, India, subject to applicable law.

Both parties agree to make reasonable efforts to resolve disputes through good-faith communication before pursuing formal legal proceedings.

 

31. Contact Information

 

If you have questions regarding these Terms & Conditions, need clarification about our services, or wish to raise a concern, please contact us.

Technohouse IT

Based in Hyderabad, Telangana, India.

Phone: +91 4035966383

Mobile / WhatsApp: +91 733 737 4622

Email: info@technohouse.in

Website: https://technohouse.in

Our team will make reasonable efforts to respond to your enquiries during business hours.

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Thank you for choosing Technohouse IT.

We appreciate your trust in our services and look forward to helping you build a professional, reliable, and effective online presence.