Last Updated: 8 November 2026

At Technohouse IT, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, share, and protect your information when you visit our website, contact us, request a quotation, purchase our services, or otherwise interact with us.

 

We believe in transparency and responsible data handling. We collect only the information reasonably necessary to communicate with you, provide our services, improve our website, and operate our business.

 

By accessing or using our website and services, you acknowledge that you have read this Privacy Policy.

 

1. About Us

 

Technohouse IT is a website design and development service provider based in Hyderabad, India. We provide digital solutions, including website design, website development, e-commerce development, custom web applications, and related digital services.

 

Business Contact Information:

 

• Business Name: Techno house IT
• Location: Hyderabad, Telangana, India
• Phone: +91 4035966383
• WhatsApp / Phone: +91 733 737 4622
• Email: info@technohouse.in
• Website: https://technohouse.in

For any questions, concerns, or requests regarding this Privacy Policy or your personal information, you can contact us using the details above.

 

2. Information We Collect

 

We may collect different types of information depending on how you interact with our website and services.

 

2.1 Personal Information

 

When you contact us, request a quotation, submit an enquiry, or purchase our services, we may collect:

• Full name
• Email address
• Mobile number and WhatsApp number
• Business or company name
• Billing information
• Business address
• Project requirements and descriptions
• Preferred website design or development services
• Communication preferences
• Any other information you voluntarily provide.

 

2.2 Enquiry and Contact Information

 

When you submit an enquiry through our website, contact form, email, phone, or WhatsApp, we may collect:

• Your name and contact details
• Your enquiry or message
• Your selected service or package
• Project specifications
• Budget and estimated project timeline, if provided
• Attachments, documents, images, or other files you share with us.

We use this information to understand your requirements, respond to your enquiries, prepare quotations, and provide relevant services.

 

2.3 Technical and Usage Information

 

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Internet service provider
• Website pages visited
• Date and time of visits
• Referring website or source
• Approximate geographical location
• Website interaction and usage information.

This information helps us understand website performance, identify technical issues, maintain security, and improve the user experience.

 

2.4 Payment and Transaction Information

 

If you purchase our services, we may collect information necessary to process and manage transactions, such as:

• Customer name
• Billing details
• Invoice information
• Transaction reference numbers
• Payment status
• Payment dates and amounts.

Payments may be processed through third-party payment service providers. We do not intend to collect or store complete payment card numbers, CVV codes, or online banking passwords on our website.

Please refer to the applicable payment provider’s privacy policy for information about its handling of payment data.

 

3. How We Collect Your Information

 

We may collect information through the following methods:

• Website contact forms and enquiry forms.
• Direct email communications.
• Telephone calls and WhatsApp messages.
• Quotation and project request forms.
• Service purchases and transactions.
• Cookies and similar website technologies.
• Website analytics and performance tools.
• Information you voluntarily provide during business discussions.

We may also receive information from service providers involved in website hosting, payment processing, analytics, and communication, where relevant to providing our services.

 

4. How We Use Your Information

 

We use collected information for legitimate business and operational purposes, including:

 

4.1 Responding to Enquiries

 

• Responding to contact form submissions.
• Answering questions about our services.
• Providing pricing information and quotations.
• Discussing project requirements.
• Scheduling consultations and meetings.

 

4.2 Providing Our Services

 

• Creating and managing customer projects.
• Delivering website design and development services.
• Communicating project progress.
• Managing revisions and support requests.
• Providing technical assistance.
• Processing service orders and payments.
• Maintaining customer and project records.

 

4.3 Business Communication

 

• Sending service-related updates.
• Providing invoices and payment confirmations.
• Communicating important project information.
• Notifying customers about changes to services.
• Responding to customer feedback and complaints.

 

4.4 Website Improvement

 

• Analysing website traffic and visitor behaviour.
• Improving website functionality and navigation.
• Identifying technical problems.
• Monitoring website performance.
• Improving our services and customer experience.

 

4.5 Security and Legal Compliance

 

• Preventing fraudulent activities.
• Detecting unauthorised access.
• Protecting our website and business systems.
• Maintaining appropriate business records.
• Complying with applicable legal requirements.
• Responding to lawful requests from authorised authorities.

 

4.6 Marketing and Promotional Communication

 

Where permitted by applicable law and subject to any required consent, we may use your contact information to send:

• Service announcements.
• Special offers and promotions.
• New service updates.
• Relevant business information.
• Company news and announcements.

You can opt out of promotional communications at any time by contacting us or using the unsubscribe option where available.

We do not require you to accept promotional communications as a condition of submitting a general enquiry.

 

5. WhatsApp and Telephone Communications

 

We provide communication options through telephone and WhatsApp.

If you contact us through WhatsApp, your phone number, profile information, messages, attachments, and other information you choose to share may be processed by WhatsApp and made available to us as part of the conversation.

We use these communications to:

• Respond to service enquiries.
• Discuss website design and development requirements.
• Share quotations and project details.
• Provide customer support.
• Coordinate ongoing projects.

WhatsApp is operated by Meta Platforms. Your use of WhatsApp is also subject to WhatsApp’s own terms and privacy policy.

We recommend that you avoid sharing passwords, banking credentials, sensitive personal information, or confidential documents through ordinary messaging channels.

 

6. Cookies and Tracking Technologies

 

Our website may use cookies and similar technologies to improve website functionality and user experience.

Cookies are small text files stored on your device when you visit a website.

We may use the following categories of cookies:

 

6.1 Essential Cookies

 

These cookies are necessary for basic website functionality, security, and navigation.

 

6.2 Functional Cookies

 

These cookies help remember your preferences and improve your browsing experience.

 

6.3 Analytics Cookies

 

These cookies help us understand website traffic, visitor behaviour, popular pages, and website performance.

 

6.4 Marketing Cookies

 

Where implemented and permitted, these cookies may be used to measure advertising effectiveness and deliver relevant promotional content.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

Where required, we will request consent before using non-essential cookies or similar tracking technologies.

 

7. How We Share Your Information

 

We do not sell your personal information to third parties.

However, we may share limited information with trusted third parties when necessary for business operations, service delivery, or legal compliance.

These parties may include:

 

7.1 Hosting and Infrastructure Providers

 

Website hosting providers, cloud storage services, domain management providers, and technical infrastructure companies.

 

7.2 Payment Service Providers

 

Payment gateways, banks, and financial service providers responsible for processing transactions.

 

7.3 Communication Providers

 

Email service providers, telephone service providers, WhatsApp, and other communication platforms.

 

7.4 Analytics and Website Services

 

Website analytics platforms, performance monitoring services, security providers, and technical tools used to improve our website.

 

7.5 Professional and Legal Advisors

 

Accountants, auditors, legal advisors, and other professional service providers where reasonably necessary.

 

7.6 Government and Legal Authorities

 

We may disclose information when required by applicable law, court orders, regulatory requirements, or lawful government requests.

We expect service providers handling personal information on our behalf to protect that information and use it only for authorised purposes.

 

8. Data Security

 

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access.
• Unauthorised disclosure.
• Accidental loss.
• Destruction or alteration.
• Misuse and fraudulent activity.

Depending on the systems and services involved, security measures may include access restrictions, secure connections, software updates, monitoring, backups, and other appropriate safeguards.

However, no website, internet transmission, email communication, or electronic storage system can be guaranteed to be completely secure.

While we work to protect your information, we cannot guarantee absolute security.

 

9. Data Retention

 

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including:

• Responding to enquiries.
• Delivering services.
• Maintaining customer relationships.
• Managing ongoing projects.
• Processing payments and invoices.
• Resolving disputes.
• Meeting applicable legal and regulatory obligations.
• Maintaining business and financial records.

When personal information is no longer required, we will take reasonable steps to delete it, anonymise it, or securely dispose of it, subject to applicable legal retention requirements.

Some information may need to be retained for longer periods where required by law or necessary to establish, exercise, or defend legal claims.

 

10. Your Privacy Rights

 

Subject to applicable laws, you may have certain rights regarding your personal information.

These may include:

 

10.1 Right to Access Information

 

You may request information about the personal data we process about you.

 

10.2 Right to Correction

 

You may request correction or updating of inaccurate or incomplete personal information.

 

10.3 Right to Erasure

 

You may request deletion of your personal information where permitted by applicable law and where we are not legally required to retain it.

 

10.4 Right to Withdraw Consent

 

Where we process your personal information based on your consent, you may withdraw that consent at any time.

Withdrawing consent will not affect processing carried out lawfully before withdrawal. It may also affect our ability to provide certain services or respond to specific requests.

 

10.5 Right to Grievance Redressal

 

You may contact us to raise concerns, submit complaints, or request clarification regarding the processing of your personal information.

 

10.6 Right to Nominate

 

Where provided under applicable Indian data protection law, you may nominate another individual to exercise your rights in the event of your death or incapacity.

To exercise your rights, contact us at:

Email: info@technohouse.in

Subject: Privacy Request – Techno house IT

We may request reasonable information to verify your identity before processing a privacy-related request.

We aim to respond within the timeframes required by applicable law.

 

11. Data Breach and Security Incidents

 

If we become aware of a personal data breach affecting information under our control, we will investigate the incident and take reasonable steps to contain, assess, and mitigate its effects.

Where required by applicable law, we will notify affected individuals and relevant authorities in accordance with the applicable notification requirements.

Notifications may include information about the nature of the incident, potential consequences, measures taken, and available steps for obtaining assistance.

 

12. Third-Party Websites and External Links

 

Our website may contain links to third-party websites, platforms, services, and applications.

These may include:

• WhatsApp.
• Social media platforms.
• Payment gateways.
• External business websites.
• Third-party service providers.

We do not control the privacy practices, content, security, or policies of external websites.

Visiting an external website or using a third-party service is subject to that provider’s own terms and privacy policy.

We encourage visitors to review third-party privacy policies before sharing personal information with those services.

 

13. International Data Transfers

 

Some third-party service providers we use may process or store information on servers located outside India.

Where personal information is transferred outside India, we will take reasonable steps to ensure that such transfers are handled in accordance with applicable Indian data protection laws and other relevant legal requirements.

We will also consider applicable restrictions or requirements concerning international data transfers.

 

14. Children’s Privacy

 

Our website and services are intended primarily for businesses, professionals, and individuals seeking website design and development services.

We do not knowingly solicit personal information from children in circumstances where parental consent or other legal authorisation is required.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to address the situation, including deletion where required.

Parents or lawful guardians who believe a child has provided personal information to us may contact us at info@technohouse.in.

 

15. Business Transfers

 

If Techno house IT undergoes a merger, acquisition, restructuring, business transfer, or sale of assets, relevant personal information may be transferred as part of that transaction, subject to applicable privacy and data protection laws.

Any receiving entity will be expected to handle such information in accordance with applicable legal requirements.

 

16. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically to reflect changes in:

• Our business operations.
• Website functionality.
• Technology and service providers.
• Data collection and processing practices.
• Applicable laws and regulations.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage visitors and customers to review this page periodically to remain informed about how their information is handled.

Where required by applicable law, we will provide notice or obtain consent for material changes to our data processing practices.

 

17. Contact Us

 

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to raise a concern about how your personal information is handled, please contact us.

Techno house IT

Based in Hyderabad, Telangana, India.

Phone: +91 4035966383

Mobile / WhatsApp: +91 733 737 4622

Email: info@technohouse.in

Website: https://technohouse.in

We will make reasonable efforts to review and respond to privacy-related enquiries and complaints within the timeframes required by applicable law.

 

18. Applicable Law and Jurisdiction

 

This Privacy Policy is governed by the laws of India.

Our handling of personal information is intended to comply with applicable Indian privacy and data protection requirements, including the Digital Personal Data Protection Act, 2023, and the Digital Personal Data Protection Rules, 2025, to the extent applicable and in force.

Any disputes arising in connection with this Privacy Policy will be subject to the jurisdiction of the competent courts in Hyderabad, Telangana, India, subject to applicable law.

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Thank you for trusting Techno house IT.

Your privacy matters to us, and we are committed to handling your personal information responsibly, transparently, and securely.